Privacy Policy

 

 

Privacy Policy

Global – UAE PDPL & GDPR Compliant

Effective Date: 01.01.2026

At datys.ai (“datys.ai”, “we”, “us”, “our”), protecting personal data and respecting privacy is a core principle of how we operate. This Privacy Policy explains how we collect, use, process, store, share, and protect personal data across our global operations, in compliance with:

  • UAE Personal Data Protection Law (PDPL – Federal Decree-Law No. 45 of 2021)

  • EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)

  • Other applicable international data protection and privacy laws

This policy applies to all individuals worldwide who interact with our website, services, teams, or business activities.


1. Company & Operational Scope

datys.ai is an international AI and IT consultancy specializing in:

  • Artificial Intelligence development

  • AI automation & AI agents

  • System integration

  • Data analytics & decision support systems

Operational model:

  • Primary base: United Arab Emirates (UAE)

  • Strong presence: European Union

  • Global clients, partners, and collaborators

  • Distributed teams and contractors worldwide

For data protection purposes, datys.ai acts primarily as a Data Controller, and in some cases as a Data Processor, depending on the service engagement.


2. Who This Policy Applies To

This Privacy Policy applies to:

  • Website visitors

  • Business leads and prospects

  • Clients and client representatives

  • Partners, vendors, and collaborators

  • Contractors and consultants

  • Individuals booking meetings or consultations

  • Any person communicating with datys.ai digitally or contractually


3. Categories of Personal Data We Collect

a) Identification & Contact Data

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title or role

b) Business & Professional Data

  • Communications and correspondence

  • Meeting notes and consultation details

  • Project-related information shared voluntarily

  • Commercial and contractual information

c) Technical & Usage Data

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages visited, interactions, timestamps

  • Referral and usage analytics

d) Client & Service Data

  • Information required to deliver AI, automation, or integration services

  • Operational, technical, or business data provided by clients

e) Legal, Financial & Compliance Data (where applicable)

  • Billing or invoicing information

  • Contractual documents

  • Compliance-related records


4. Legal Bases for Processing Personal Data

We process personal data only when legally permitted, based on one or more of the following grounds:

  • Consent – when you voluntarily provide data

  • Contractual necessity – to perform services or pre-contractual steps

  • Legitimate interests – business operations, security, service improvement

  • Legal obligation – compliance with applicable laws and regulations


5. How We Use Personal Data

Personal data may be used to:

  • Respond to inquiries and communications

  • Schedule and conduct meetings or consultations

  • Deliver AI, automation, and IT services

  • Manage client and partner relationships

  • Coordinate distributed teams and collaborators

  • Improve website performance and user experience

  • Maintain operational security and prevent fraud

  • Comply with legal, tax, and regulatory obligations

We do not sell, trade, or commercially exploit personal data.


6. Automated Processing & AI Systems

As an AI-focused company:

  • We may use AI-assisted tools for internal efficiency and analytics

  • We do not make fully automated decisions that produce legal or similarly significant effects on individuals without human oversight

  • Client data used in AI systems is processed only under contractual agreements and instructions


7. Data Sharing & Third Parties

We may share personal data strictly when necessary with:

  • Authorized internal staff and leadership

  • Trusted service providers (hosting, analytics, communication, scheduling, CRM)

  • Professional advisors (legal, accounting, compliance)

  • Regulators or authorities where legally required

All third parties are contractually bound to:

  • Confidentiality

  • Data protection obligations

  • Secure processing standards


8. International Data Transfers

Due to our global operations, personal data may be transferred and processed in:

  • United Arab Emirates

  • European Union

  • Other jurisdictions where our teams or infrastructure operate

Safeguards include:

  • UAE PDPL-compliant measures

  • GDPR transfer mechanisms (e.g., Standard Contractual Clauses)

  • Secure infrastructure and access control


9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill business and contractual purposes

  • Comply with legal and regulatory obligations

  • Resolve disputes or enforce agreements

Afterwards, data is securely deleted, anonymized, or archived as required by law.


10. Data Security Measures

We apply appropriate technical and organizational security measures, including:

  • Secure hosting and infrastructure

  • Access control and role-based permissions

  • Encryption where appropriate

  • Monitoring and incident response procedures

Despite best efforts, no system is entirely risk-free.


11. Your Rights (Global Data Subject Rights)

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a supervisory authority

Requests can be submitted using the contact details below.


12. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Improve user experience

You can control cookies via browser settings. A separate Cookies Policy may apply.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
All changes will be published on this page with an updated effective date.


15. Contact & Data Protection Requests

For privacy-related inquiries or requests, contact:

datys.ai
Email: info@datys.ai
Primary Base: United Arab Emirates